Privacy Policy

What Personal Information About Customers Does Ejay Online Ltd Gather?

The information we learn from customers helps us personalise and continually improve your shopping experience at Ejay Online Ltd. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and website, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Here are the types of information we gather:

  • Information You Give Us: we receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our store, and communicating with you.
  • Automatic Information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your web browser accesses Ejay Online Ltd or advertisements and other content served by or on behalf of Ejay Online Ltd.
  • Mobile: When you download, or use apps created by Ejay Online Ltd, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as search results, and other personalised content. Most mobile devices allow you to turn off location services.
  • E-mail Communications: to help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Ejay Online Ltd if your computer supports such capabilities. In an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mails or other mail from us, please email back with the message Un-subscribe.

    What About Cookies?

    To enable our systems to recognise your device and to provide features to you, we use cookies. For more information about cookies and how we use them, please read our Cookies and Internet Advertising policy.

    Does Ejay Online Ltd Share the Information it Receives?

    Information about our customers is an important part of our business and we are not in the business of selling it to others. Ejay Online Ltd does not share customer information

  • You can tell when a third party is involved in your transactions and we share customer information related to those transactions with that third party.
  • Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable data protection laws.
  • Promotional Offers: Sometimes we send offers to selected groups of Ejay Online Ltd customers. When we do this, if you do not want to receive such offers, please again message back with the message Un-subscribe.
  • Protection of Ejay Online Ltd and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property or safety of Ejay Online Ltd, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice.
  • With Your Consent: other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.

How Secure is Information About Me?

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
  • We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
  • It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

    What Information Can I Access?

    Ejay Online Ltd gives you access to a broad range of information about your account and your interactions with Ejay Online Ltd for the limited purpose of viewing and, in certain cases, updating that information.

What Choices Do I Have?

  • As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Ejay Online Ltd features as Your Profile , Wish Lists , Customer Reviews , etc.
  • You can add or update certain information on pages such as those referenced. When you update information, we usually keep a copy of the previous version for our records.
  • If you don't want to receive e-mail or other mail from us, please message back with the wording Un-subscribe..
  • The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of Ejay Online Ltd essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Basket, proceed to Checkout, or use any Ejay Online Ltd products and services that require you to Sign in.

Are Children Allowed to Use Ejay Online Ltd?

Ejay Online Ltd doesn't sell products for purchase by children. If you're under 18, you may use Ejay Online Ltd only with the involvement of a parent or guardian.

Conditions of Use, Notices & Revisions

If you have any concern about privacy at Ejay Online Ltd, please contact us with a thorough description and we will try to resolve the issue for you.

Our business changes constantly and our Privacy Notice and the Condition and Use and Sale will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Examples of Information Collected

Information You Give Us

You provide most such information when you search, buy, post, or communicate. For example, you provide information when you: search for a product; place an order through Ejay Online Ltd; provide information in your account (you might have more than one if you have used more than one e-mail address when shopping with us) or your profile, communicate with us by phone, e-mail or otherwise; use our services; compile wish lists or other community features; provide and rate customer reviews; As a result of those actions, you might supply us with such information as: your name; address and phone number; credit card information; people to whom purchases have been dispatched (including addresses and phone numbers); content of reviews and e-mails to us; personal description and photograph in your profile and financial information.

Automatic Information

Examples of the information we collect and analyse include: the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version; and time zone setting, browser plug-in types and versions; operating system; purchase history, which we sometimes aggregate with similar information from other customers to create features such as Best Sellers; the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); cookie number; products you viewed or searched for; and any phone number used to call our customer service number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our website for fraud prevention and other purposes. During some visits, we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

Mobile

Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device's settings menu. If you have questions about how to disable your device's location services, we recommend you contact your mobile service carrier or your device manufacturer.

Information From Other Sources

Examples of information we receive from other sources include: updated delivery and address information from our carriers if goods are being sent via this method which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information and page-view information, advertising or other services; search term and search result information from some searches conducted through the Web search features offered.

Information You Can Access

Examples of information you can access easily at Ejay Online Ltd include: up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications and personalised address book; payment settings (including credit-card information); e-mail notification settings including newsletters); shopping lists (including Wish Lists). Your Profile (including your products and personal profile).